FAQ's

Returns and replacements:

  • Items purchased from HannaLAHandmade.com can be exchanged for store credit only within 21 days of purchase. Items returned must be in a new condition.
  • Sale items and items purchased with a promotional code are nonreturnable and nonrefundable.  
  • Custom orders are non-refundable and non-exchangeable.                                  
  • If you purchase an item that goes on sale at a later date, we are not able to honor the lower price.                                                                                                                               
  • Exchanges are subject to shipping charges.                                                                             
  • There is no repair charge within one year of an item's purchase date; if the item was purchased over a year ago, it is subject to a repair and shipping fee.